HEALTH

Cancer care

If you or a loved one is facing cancer, you want to ensure the best care, expertise and research is guiding your doctors. With AccessHope, you have direct access to world-class cancer expertise ⎯ without ever needing to switch doctors or leave home. To use AccessHope, you must be enrolled in an Illumina medical plan.

In 2026, this program will be replaced by MSK Direct

The basics

How it works

AccessHope connects you to top-tier cancer specialists from National Cancer Institute (NCI)-designated Comprehensive Cancer Centers through a secure, collaborative process that supports you and your local care team. See a full list of cancer centers below.

How it helps

Whether you’ve just received a diagnosis or are already undergoing treatment, AccessHope offers knowledge, guidance, and support ⎯ grounded in the most up-to-date research and tailored to your unique situation.

What you pay

AccessHope is available at no cost to you and your eligible dependents enrolled in an Illumina medical plan.

What's included

Cancer Support Team

Reach out to experienced oncology nurses for help to understand your treatment, prepare for appointments, or talk through what’s ahead.

Expert Advisory Review

Request a review of your case by an AccessHope medical expert. This specialist will give you recommendations based on the latest advances in your type of cancer and communicate with your doctor so you can stay close to home.

Accountable Precision Oncology

If you’ve been diagnosed with a rare or complex cancer, AccessHope specialists will provide even deeper insights and personalized recommendations for your care team, helping to ensure you receive the most precise treatment plan possible.

Connect with the experts

AccessHope connects you to leading expertise from these NCI-designated Comprehensive Cancer Centers:

  • City of Hope in Southern California
  • Dana-Farber Cancer Institute in Massachusetts
  • Northwestern Medicine in Illinois
  • Fred Hutch Cancer Center in Wisconsin
  • Johns Hopkins Medicine in Maryland/Washington, D.C.
  • UT Southwestern Medical Center in Texas
  • Emory Healthcare in Georgia

Need Time Away for Treatment or Recovery?

Visit the leaves of absence page to understand your options and the steps to request time off during your cancer journey. Explore the Managing a health condition page to see other ways Illumina supports you and your health.

This website provides an overview of the benefit plans and programs available to eligible Illumina, Inc. employees. It is intended for informational purposes only and does not create any contractual rights or entitlements. If there is any discrepancy between the information on this site and the official plan documents or insurance contracts, the plan documents or contracts will govern. Illumina, Inc. reserves the right to add, delete or change any of the benefit programs at any time, for any reason, subject to applicable law.