HEALTH

Mental health
support

Confidential mental health support is available to you, your eligible dependents and household members at no cost through Lyra. All employees are eligible for support through Lyra; you do not need to be enrolled in an Illumina medical plan to receive these benefits.

The basics

How it works

Lyra provides mental health counseling and coaching support beginning on your date of hire.

You, your dependents, and household members are automatically covered under the program, which is designed to help you better manage stress, access therapy, and more. 

What’s included

  • Up to 16 no-cost sessions per person per year with a Lyra therapist or coach (virtual or in person)
  • Work/life resources, including legal services, financial services, identity theft services, and child, elder, and pet care
  • Online resource library for self-guided care, including meditation, soundscapes, and journals
  • Care navigation
  • Medication management
  • Courses and other group learning events

When to reach out

  • Anxiety
  • Stress
  • Burnout
  • Anger
  • Relationship challenges
  • Parenting challenges
  • Depression
  • Grief
  • Building resilience and strength
  • Values coaching
  • Work-life coaching

What you pay for care

There is no cost to you or your eligible dependents for up to 16 sessions per person per year with a Lyra therapist or coach.

If your Lyra therapist or coach recommends additional sessions or if you need medication management from a Lyra physician:

  • Traditional PPO and Health Savings PPO members: Services can be billed to your medical plan
  • Kaiser and Quartz members, or if you aren’t enrolled in an Illumina medical plan: Services are billed to you directly 

Care for a family member

Lyra isn’t just for you — your eligible dependents and household members can also access up to 16 sessions per year per person with a Lyra therapist or coach at no cost!

How to get started

1

Register

Create an account at illumina.lyrahealth.com.

2

Personalize

Complete a short assessment and get recommended care options.

3

Use

Start using the tools, or choose a provider and make an appointment to meet virtually or in person.

4

Reach out

For support, email the Lyra team at care@lyrahealth.com or call 1-877-433-0797.

This website provides an overview of the benefit plans and programs available to eligible Illumina, Inc. employees. It is intended for informational purposes only and does not create any contractual rights or entitlements. If there is any discrepancy between the information on this site and the official plan documents or insurance contracts, the plan documents or contracts will govern. Illumina, Inc. reserves the right to add, delete or change any of the benefit programs at any time, for any reason, subject to applicable law.